Traditional PBX systems require physical equipment installed at your office, while Cloud PBX systems (Virtual PBX and Hosted PBX) are hosted “in the cloud” (on the internet). This eliminates the need for upfront equipment costs and complex maintenance. Cloud PBX systems are also typically more scalable and feature-rich, allowing you to easily add or remove users as your business grows.
A SIP Trunk is a virtual connection between your Cloud PBX system and the Public Switched Telephone Network (PSTN), the traditional phone network. This allows you to make and receive calls over the internet instead of relying on traditional phone lines. SIP Trunks are often more cost-effective and scalable than traditional phone lines.
The Cloud PBX Interface is the user-friendly online portal you use to manage your Cloud PBX system. This is where you can add or remove users, configure features like call forwarding and voicemail, and access call logs and reports.
VoIP (Voice over Internet Protocol) refers to technology that transmits voice calls over the internet instead of traditional phone lines. DigiOne’s Cloud PBX system utilizes high-quality VoIP technology to deliver crystal-clear call quality, ensuring smooth and reliable communication for your team.
Unified messaging combines all your business communication channels – voice messages, emails, faxes, SMS – into a single, unified platform. This allows you to easily access and manage all your messages in one place, improving collaboration and productivity. Mobility features within unified messaging often include the ability to access your messages and voicemail transcripts from your smartphone or other mobile device.
Voicemail transcription is a feature that converts voicemail messages into text. This allows you to easily scan through your voicemail messages and prioritize your communication. DigiOne’s Cloud PBX system can transcribe voicemail messages and deliver them directly to your inbox, saving you time and improving accessibility.
Cloud PBX systems are perfect for businesses with remote or hybrid workforces. Since the system is cloud-based, employees can access all communication features – including voice calls, video conferencing, and chat – from anywhere with an internet connection. Softphones, which are software applications that allow you to make and receive calls from your computer or mobile device, further enhance mobility within Cloud PBX systems.
Collaboration tools are software applications that allow teams to work together more effectively. Many Cloud PBX systems, including DigiOne’s, integrate seamlessly with popular collaboration tools like CRM software, email software, and team chat platforms. This allows you to streamline your workflow and communication within a single platform.
A scalable phone system is one that can easily adapt to the changing needs of your business. As your business grows, you can easily add or remove users and phone lines with a Cloud PBX system. This eliminates the need to invest in new hardware or complex system upgrades, saving you time and money.
Security is a top priority when choosing a communication solution. DigiOne’s Cloud PBX system utilizes industry-leading security protocols to protect your voice calls, data, and communications. Additionally, IP phones used with Cloud PBX systems often have built-in security features like encryption to further secure your communication channels.
The Public Switched Telephone Network (PSTN) is the traditional phone network that uses physical phone lines. DigiOne’s Cloud PBX system can integrate with PSTN lines, allowing you to make and receive calls to traditional phone numbers alongside your VoIP calls.
